Returns & Exchanges

At Saeed Jewelry, we want you to cherish your fine craftsmanship; if you are not completely satisfied, we offer a 30-day return policy for all unworn and authentic pieces. Please ensure items are returned in their original luxury packaging with all certification tags intact.

1

Initiate Your Request

Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA).

2

Secure Packaging

Carefully place the jewelry in its original velvet box and protective outer shipping carton to prevent any damage during transit.

3

Ship with Insurance

Affix the provided prepaid shipping label and drop the package off at an authorized carrier location; all returns must be insured for their full value.

4

Inspection and Refund

Once our gemologists verify the item's condition and authenticity, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing